Legal

The Oakwood Club Ltd Ltd Trading as Sandown Sports
Privacy Policy
At The Oakwood Club Ltd we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines our practices regarding your personal information and how we treat it.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website or otherwise contact us.

  • Personal Information: Includes name, email address, phone number and other data you choose to provide.
  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your credit card number.

How We Use Your Information

We use personal information for various purposes:

  • To fulfil requests and process payments.
  • To send administrative information, promotional emails and other customer service communications.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request corrections to any personal data we hold that's inaccurate or incomplete.

To exercise your rights, please contact us at info@theoakwood.co.uk

Cookie Policy
At The Oakwood Club Ltd, we use cookies to enhance your experience on our website. This Cookie Policy explains what cookies are, how we use them and your choices regarding their use.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are used to store and receive identifiers and other information on devices.

How We Use Cookies

We use cookies for several purposes:

  • Functional Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas.
  • Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.

Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Membership

  • Members must be at least 11 years of age to join but must be supervised by a member of staff up to the age of 16.
  • Membership fees are due monthly or annually as per your plan and are non-refundable.
  • Memberships can be terminated by the club for violation of any club rules or policies.

Club Rules

  • Members must adhere to all club rules and guidelines, which may be updated from time to time.
  • No aggressive or disruptive behaviour will be tolerated.
  • Members must sign in upon entering the club premises.

Liability

The Oakwood Club Ltd is not responsible for any personal injuries or damages to personal property. Members participate in club activities at their own risk.

Accessibility Statement
The Oakwood Club is committed to ensuring our facilities and website are accessible to everyone. Should you encounter any barriers, please let us know.
Contact Information
For any inquiries, reach out to The Oakwood Club Ltd at:
Address: Sandown Sports, More Lane, Esher, Surrey, KT10 8AN
Email: reception@sandownsports.co.uk Phone: 01372 467800